Privacy Policy

Introduction

This Privacy Policy explains how Winter Hill Home and Gifts collects, uses, and protects your personal information when you visit our website, place an order, contact us, or interact with us through social media.

By using our website or purchasing from us, you agree to the terms outlined in this policy.

Business Details

Winter Hill Home and Gifts
1 Vale Coppice
Horwich
Bolton
BL5 5RP
United Kingdom

Email:
winterhillhomeandgifts@outlook.com

Information We Collect

We may collect the following personal information when you place an order or contact us:

Name
Billing and delivery address
Email address
Phone number
Payment information (processed securely through third-party payment providers)
Order history
Any information you provide when contacting us

We may also collect limited technical information through website cookies, such as:

IP address
Browser type
Pages visited on our website

How Your Information Is Used

Your information is used to:

Process and deliver orders
Provide customer service and respond to enquiries
Arrange local delivery or collection
Send order updates
Improve our website and services
Meet legal and financial obligations

We only collect information necessary for legitimate business purposes.

Payment Information

Payment details are processed securely through trusted third-party payment providers. Winter Hill Home and Gifts does not store or have access to your full payment card details.

Sharing Your Information

Your personal information will never be sold.

We may share necessary information with trusted third parties only where required to:

Deliver your order (such as delivery couriers)
Process payments
Comply with legal obligations

Data Storage & Security

We take reasonable steps to protect your personal information and keep it secure.

Your information is stored only for as long as necessary to fulfil orders, maintain business records, and meet legal or accounting obligations.

Your Rights

Under UK data protection law, you have the right to:

Request access to your personal information
Request correction of inaccurate information
Request deletion of your information where appropriate
Object to or restrict certain uses of your data
Withdraw consent where consent has been given

To exercise any of these rights, please contact:
winterhillhomeandgifts@outlook.com

Cookies

Our website may use cookies to improve your browsing experience and help us understand how visitors use the site.

You can control or disable cookies through your browser settings.

Third-Party Links

Our website or social media pages may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.